DUNCAN, Okla – Paramedics and 911 dispatchers who tried to save Christopher Lane are facing harsh criticism over the seven minutes it took for rescue crews to reach him.

“Tell them to hurry. He’s shot.” Joyce Smith said. “They’re on their way. They’re on their way. Calm down. He’s turning blue.”

Kristie Bradley worked that night and assisted her co-worker Aubrey with sending help. It took them three minutes to dispatch an ambulance, but they say they can not send one without verbally confirming the address with the caller first. In this case, they say they were given several different possible locations that contributed to the delay.

“I don’t hear any sirens or nothing.” Smith said. “If you don’t hurry, he’s gone.”

“They can’t come any faster. They’re on the way,” the dispatcher said.

“Has he stopped breathing? Yes. Yes. They said he has.” Smith said.

The paramedic who tried to save Christopher Lane’s life said he believes they could not have done anything differently to save him.

“He was laying on the ground and CPR was in progress,” Brian Womack said. “The response time was good, our time on scene was good, and getting to the hospital all went smooth.”

The Duncan Police Department stands behind their crews. Police Chief Danny Ford said they followed protocol and directions flawlessly, and ultimately helped catch the killers.

“Finally here’s some police.” Smith said. “Can I get off?”

“You can. Thank you, ma’am,” the dispatcher said.

You can listen to the entire 911 call here.